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Supervisory Training for Service Field Techs with Kevin Dougherty

March 20, 2025 7:45 AM - 3:30 PM (CDT)

Description

This seminar is designed to address the unique challenges that service field technicians encounter in managing service projects, with a focus on improving soft skills and handling daily operational demands. By the end of this seminar, participants will be equipped to confidently meet clients, prepare accurate estimates, complete thorough proposals, and deliver persuasive presentations. They’ll learn how to emphasize added value and strategic focus to secure jobs, rather than relying on the lowest price. Through hands-on projects, participants will engage in real-world scenarios, including client interactions and proposal completions, while competing in activities that simulate the pressures of securing service contracts. 

Recommended for service field technicians who are involved in project management or who wish to enhance their ability to contribute to the success of service projects.

Kevin L. Dougherty has over 30 years of experience speaking to the construction industry, providing practical solutions in an engaging manner. With a background that includes roles as foreman, sales manager, and corporate trainer, Kevin’s seminars have educated thousands. He has been a frequent speaker for numerous trade associations, consistently recognized for his ability to entertain and inform.

Time

7:45 am - 8:00 am Breakfast 8:00 am - 3:30 pm Seminar (including lunch & breaks)

Location

CCI Training Center


We are located off the north frontage road behind the Hampton Inn & Suites in building marked Woodside V.

Note: The building front doors do not unlock until 7:30 am.

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Contact Information

Name: Sophie Thaden
Email: sthaden@minnesotamca.org
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