Transitioning from the Field to the Office with Woody Woodall

Transitioning from the Field to the Office with Woody Woodall

Transitioning from the Field to the Office with Woody Woodall

Thursday, December 1, 2022 (7:45 AM - 4:00 PM) (CST)

Description

This course prepares individuals with a technical background to enter the office setting through management and communication techniques.

  • Identify the expectations of all positions in a service office
  • Determine the best leadership & management techniques
  • Discuss the difference between internal & external customer service relations

´╗┐Recommended Audience: Service Managers & Technicians, Project Managers, Construction Managers, Leadership Roles, Field Supervisors, General Foremen, Foremen.

Woody Woodall is the managing principal of Customer Focused Solutions, Inc. He focuses on assisting contractors and associations achieve their strategic goals through education and collaboration. Woody has had a long and distinguished career in the mechanical contracting industry. He has held numerous positions in the mechanical field. By being so engaged in the industry, he has been able to see and experience the cutting edge processes that truly can make service groups the best in class in their areas.

MMCA Training Center
10590 Wayzata Blvd. Ste. 100
Hopkins, MN 55305 United States

We are located off the north frontage road behind the Hampton Inn & Suites in building marked Woodside V. 

Note: The building front doors do not unlock until 7:30 am. 

Event Contact
Sophie Thaden
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Thursday, December 1, 2022 (7:45 AM - 4:00 PM) (CST)

7:45 am - 8:15 am Breakfast & Registration

8:15 am - 4:00 pm Seminar (including lunch & breaks)

Categories
Project Management
Company Leadership
Field Leaders
Registered Guests
21
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